Overview Cook County’s Office of the Public Guardian (OPG) was seeking consulting services to implement a new Juvenile Client Services Case Management System (JCS-CMS) that would accomplish the following: Give users access to docketing information Provide a comprehensive suite...
Mobile Electronic Ticketing System Web Application (METSWeb) 2.0 Chicago’s Mobile Electronic Ticketing System (METS) began as a pilot program in 2015 used by the city to move away from issuing paper citations. Clarity was engaged to transition the web...
One of the key elements of a Content Management System (CMS) is the templating layer. Templates are the guardrails to keeping a website looking consistent and on-brand. However, a shortcoming of templating is that every site visual must be...
In Part 3 of this three-part series, Katy identifies the ways in which you can customize your content matrix to align with project requirements, best practices, and why the extra effort is totally worth it. The tools with which...
In Part 2 of this three-part series, Katy shares best practices for creating a content migration tracking tool (matrix-style) after deciding a total content makeover is the right approach for you. To circle back to our original example, this...