Clarity Partners project managers David Puplava and Brittany Vacchiano joined the Chicago Police Department’s 7th district beat officers for a review of the Investigatory Stop Reporting (ISR) CLEARNET application, developed and maintained by Clarity, as well as for a ride-along with Chicago Police Department (CPD) Information Services Division Project Managers through the Englewood neighborhood. Puplava and Vacchiano used this unique opportunity to see how officers interact with the community and utilize the application in the field, and were able to gather valuable feedback for improving the application’s functions and the officer experience.
“It was nice to view the application live with beat officers because they discussed with us the trials and tribulations of using the application on the street,” said Vacchiano. “David Puplava and his team will be able to turn that discussion into application enhancements so that officers can have a more positive experience submitting ISRs.”
The ISR application allows officers to record the facts and circumstances of investigatory stops and provides access to a database of these incidents. The application has been in use by CPD since January 2016.
In addition to the ISR application, Puplava and Vacchiano reviewed the Clarity-built and maintained CPD intranet, The Wire, with officers and received direct feedback for improvements. Vacchiano managed the build of The Wire, using WordPress, and will lead the implementation of future enhancements.
After their ride with the officers, the two project managers were able to visit the 7th district’s Strategic Decision Support Center (SDSC), which is one of two district-based intelligence hubs in Chicago. These centers use advanced technology to track crime in real time, predict future incidents, and respond efficiently to calls for service. Clarity helped implement various database processes, tables, and APIs used by many of the SDSC applications.
Clarity’s above work with CPD is performed under the direction of the Chicago Office of Emergency Management and Communications.
About the Chicago Office of Emergency Management and Communications
The Chicago Office of Emergency Management and Communications (OEMC) was established in 1995 and was significantly expanded after September 11, 2001 in order to consolidate city emergency and public safety services within a single city agency. The OEMC includes the Chicago Public Safety Information Technology division, which consolidates information technology functions for Police, Fire, and other emergency services. The OEMC includes 911 Emergency Services, 311 City Services, and the Office of Emergency Management (OEM). The OEM is Chicago’s liaison with the U.S. Department of Homeland Security, the Illinois Office of Emergency Management, and other emergency management agencies. For more information on the Chicago Office of Emergency Management and Communications visit www.cityofchicago.org/city/en/depts/oem.html.
About Clarity Partners
Clarity Partners is a Chicago-based, full-service management and information technology consulting firm that specializes in delivering comprehensive solutions to complex public sector and non-profit challenges. We provide management consulting, enterprise performance management, application development, website design and development, cloud solutions, project management, and IT staffing services to a diverse mix of businesses across the full spectrum of industries.