Chicago, IL – Clarity Partners was awarded a contract to develop and integrate a custom software system that will allow Cook County Department of Revenue to manage its own billing and collection of Non-Retailer Use Taxes. A law enacted in March 2012 and amended in August 2013 requires Cook County Taxpayers to remit this use tax on private party vehicle purchases based on the age and type of vehicle. Under this tax, the County sends out approximately 180,000 invoices for total revenue approaching $200 Million annually. The county initially outsourced the Non-Retailer Use Tax business processes to a private sector service provider but is now available to all administration in-house, using software developed by Clarity Partners. This relatively complex tax relies heavily on vehicle registration information received from the Illinois Secretary of State and integration with numerous internal and external revenue collection systems. Clarity was ideally suited to develop this software based on our deep experience with custom revenue systems and inter-agency systems integration. By bringing administration of this tax in-house along side existing revenue operations, the county will gain decreased collection costs, higher collection rates, improved analysis and audit capabilities, improved accuracy, and better call center processes to serve the taxpayers.

About Cook County Dept of Revenue

Cook County is the second most populous county in the United States with over 5 Million residents. Its Department of Revenue was established by the County Board of Commissioners in December 1992 to collect Cook County home rule taxes and other fees totaling approximately $372 Million per year. The department administers and enforces such collections while seeking to increase compliance and to provide efficient services to its constituents. The Department audits and maintains delinquent property tax records and also researches and proposes new revenue sources for the County. For more information on Cook County Department of Revenue visit

About Clarity Partners

Clarity Partners is a Chicago-based, full-service management and information technology consulting firm that specializes in delivering comprehensive solutions to complex public sector and non-profit challenges. We provide management consulting, enterprise performance management, application development, website design and development, cloud solutions, project management, and IT staffing services to a diverse mix of businesses across the full spectrum of industries.